Support

Email is the fastest route: support@wholesale-native.com.

Include your store domain (myshopify.com) and what you expected the price list to do. We answer within one working day.

Before you write

• Check the customer carries the exact tag your list uses (tags are case-sensitive).
• Confirm the product is inside the list's scope (all products, or the specific products/collections you chose).
• Quantity tiers apply at the quantity in the cart at checkout — not at the quantity in a saved draft.

Data requests

Ask from the store owner's email and we will confirm from the shop record before deleting anything.